TellCulvers.com – Culver’s Guest Satisfaction Survey

TellCulvers.com - Culver's Guest Satisfaction Survey

Fill out the Simple Survey and Win a coupon for a FREE dessert at Culver’s.

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If you have recently dined at Culver’s, you might have received an invitation to participate in the TellCulvers survey. The survey aims to gather valuable customer feedback about their dining experience at Culver’s, and the company uses this feedback to improve its services and products.

We will explore the TellCulvers.com survey in detail and discuss why it is essential for customers to participate.

Culver’s Guest Satisfaction Survey Details

Detail Description
Survey website www.tellculvers.com
Eligibility Customers who have dined at a Culver’s restaurant in the United States
Survey invitation method Purchase receipt with survey invitation code
Survey reward Validation code for a free Culver’s menu item
Survey completion time 5-10 minutes
Survey questions Feedback on food quality, service, cleanliness, and overall experience
Language options English and Spanish
Survey access Online, via computer or mobile device
Survey frequency One survey per purchase receipt
Contact information Culver’s customer service phone number and email provided on survey website
Survey privacy policy Information collected in the survey is subject to Culver’s privacy policy
Survey data use Feedback collected in the survey is used by Culver’s to improve the customer experience
Survey validation code expiration The survey validation code is typically valid for a limited time period, specified on the purchase receipt
Survey invitation code validity Each survey invitation code is unique and can only be used once
Survey invitation code transferability Survey invitation codes cannot be transferred or shared
Survey participation restrictions Culver’s employees and their immediate family members are not eligible to participate in the survey
Survey invitation code required Customers need a valid survey invitation code to participate in the survey
Redemption limitations The survey reward cannot be redeemed for cash or used in combination with other offers
Participating locations Customers can check the list of participating locations on the survey website
Additional feedback options Customers can provide additional feedback or suggestions by contacting Culver’s customer service or filling out the feedback form on the Culver’s website

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What is Culver’s guest satisfaction survey reward?

The Culver’s guest satisfaction survey offers a validation code as a reward to customers who complete the survey. The validation code can be redeemed for a free menu item on a future visit to a Culver’s restaurant. The specific menu item available as a survey reward may vary by location and is typically specified on the purchase receipt or survey website.

What are the survey questions?

The TellCulvers.com survey consists of several questions related to the customer experience at Culver’s. Some of the questions include:

  • How was the quality of the food?
  • How was the speed of service?
  • Was the restaurant clean and well-maintained?
  • How was the behaviour of the staff?
  • How was the overall dining experience?

Customers must rate their experience on a scale of highly satisfied to highly dissatisfied and provide additional comments and suggestions.

How to redeem the TellCulvers survey coupon?

Customers who complete the TellCulvers survey receive a validation code, which can be redeemed for a free scoop of frozen custard on their next visit to Culver’s. To redeem the coupon, follow these steps:

  1. Write down the validation code on your receipt.
  2. Present the receipt with the validation code at any Culver’s restaurant.
  3. Enjoy your free scoop of frozen custard.

TellCulvers.com survey rules and regulations

To participate in the TellCulvers.com survey, customers must fulfill the following requirements:

  • The customer must be a legal resident of the United States.
  • The customer must be at least 18 years old.
  • The customer must have a valid receipt from a recent visit to Culver’s.
  • The survey must be completed within 48 hours of the visit

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FAQs

What is TellCulvers.com?

TellCulvers.com is a guest satisfaction survey platform for Culver’s restaurant customers.

Who can participate in the TellCulvers survey?

Anyone who has recently dined at a Culver’s restaurant and has a valid purchase receipt can participate in the survey.

What is the purpose of the TellCulvers survey?

The survey aims to gather customer feedback about their dining experience at Culver’s restaurants and use it to improve the overall customer experience.

What are the questions asked in the TellCulvers survey?

The survey asks questions about the food, service, cleanliness, and overall experience at Culver’s restaurants.

How long does the TellCulvers survey take to complete?

The survey takes about 5-7 minutes to complete.

What are the rewards for completing the TellCulvers survey?

Customers who complete the survey receive a validation code that can be used to redeem a free custard or a discounted meal on their next visit to Culver’s.

Can I take the TellCulvers survey multiple times?

No, each survey invitation code can only be used once.

Is there an age limit for taking the TellCulvers survey?

Yes, participants must be 18 years old to take the survey.

Can I take the TellCulvers survey in a language other than English?

No, the survey is only available in English.

How can I access the TellCulvers survey?

Customers can access the survey by visiting the official website and entering the invitation code from their purchase receipt.

Can I take the TellCulvers survey on my mobile device?

The survey can be taken on a mobile device or computer.

What if I don’t have a survey invitation code?

Customers must have a valid survey invitation code to participate in the survey. You can contact Culver’s customer service for assistance if you don’t have a code.

Can I redeem my survey reward at any Culver’s location?

Customers can redeem their survey reward at any participating Culver’s location.

How long is the survey validation code valid for?

The validation code is valid for 30 days from the survey date.

Can I transfer my survey reward to someone else?

No, survey rewards are non-transferable.

Can I use my survey reward with other discounts or promotions?

No, survey rewards cannot be combined with other discounts or promotions.

How can I contact Culver’s customer service?

Customers can contact Culver’s customer service by phone, email, or through the contact form on Culver’s website.

Is my personal information collected during the survey?

Yes, Culver’s collects personal information such as name, email, and phone number as part of the survey process.

How is my personal information used?

Culver’s uses personal information to contact customers regarding their survey feedback and to send survey rewards.

Is my personal information shared with third parties?

Culver’s may share personal information with its affiliates, service providers, and third-party partners for data processing, marketing, and analytics purposes.

Is the TellCulvers survey available to customers outside of the United States?

No, the survey is only available to customers who have dined at Culver’s restaurants in the United States.

Can I provide feedback or make a complaint through the TellCulvers survey?

Yes, customers can provide feedback or make a complaint through the survey.

How often can I take the TellCulvers survey?

Customers can only take the survey once per purchase receipt.

Can I take the TellCulvers survey anonymously?

No, customers must provide their contact information in order to receive the survey reward.

Can I use the survey validation code for a different reward?

No, the survey validation code can only be used for the reward specified on the survey invitation.

How can I determine if a Culver’s location is participating in the survey?

Customers can contact the Culver’s location directly or check the list of participating locations on the survey website.

How long does it take to receive the survey reward after completing it?

Customers typically receive the survey reward within 24-48 hours after completing the survey.

Can I use the survey validation code for a delivery or online order?

No, the survey reward can only be redeemed for an in-store purchase.

Can I share my survey invitation code with someone else?

No, survey invitation codes are unique and cannot be shared or transferred.

How can I provide additional feedback or suggestions to Culver’s?

Customers can contact Culver’s customer service or fill out the feedback form on Culver’s website to provide additional feedback or suggestions.

How long does the survey invitation code remain valid?

The survey invitation code is usually valid for a limited time, specified on the purchase receipt.

Can I redeem my survey reward for cash?

No, survey rewards cannot be redeemed for cash or other forms of payment.

Can I use the survey reward on a purchase that exceeds the value of the reward?

Yes, customers can use the survey reward on a purchase that exceeds the value of the reward, but they will need to pay the difference.

Is the survey invitation code the same for all customers?

No, each survey invitation code is unique and can only be used once.

How can I ensure that my survey feedback is taken into consideration by Culver’s?

Culver’s takes all survey feedback seriously and uses it to improve the customer experience. However, you can contact Culver’s customer service directly with specific concerns.

Can I take the survey if I did not make a purchase at Culver’s?

No, customers need to purchase at Culver’s to receive a valid survey invitation code.

Can I access the survey on a public computer?

Accessing the survey on a public computer is not recommended, as it may compromise the security of your personal information.

Can I use my survey reward with other loyalty programs or rewards?

It depends on the specific terms and conditions of the loyalty programs or rewards. Customers should check with Culver’s customer service or other loyalty programs to determine if the survey reward can be combined with other rewards.

How can I be sure that my personal information is secure when taking the survey?

Culver’s takes data security and privacy seriously and uses industry-standard security measures to protect customer information.

Can I provide feedback about a specific employee or location in the survey?

Yes, customers can provide feedback about specific employees or locations in the survey.